Surnet Software Solutions (Surnet) is committed to the principle of confidentiality and protection of personal information. This notice details the steps we take to protect your personal information when you visit our websites. It describes the personal information we collect, the purposes for which this information is used, and the choices you make regarding our use of it. This notice also includes the steps we take to protect your personal information and how you can review and correct your personal information. By accessing our websites, you consent to the collection of that information and its uses as described in this privacy statement.
Information We Obtain Directly from You
In general, you can visit Surnet's websites without entering any personal information. On some pages, we may ask you to provide personal information in order to provide a certain service or carry out the transaction you have requested. The personal information we collect may include: contact information such as your name, title, company/organization name, email address, telephone and fax numbers, and full postal address; information about your company and job description; your email marketing preferences; your financial information (including credit card or account information); information such as nationality and country of residence, which allows us to determine your compliance with relevant export control regulations so that information regarding certain technologies can be transferred; information used to customize and facilitate your use of our websites, such as login and technical information; questions about our products and services and your orders; information to help us determine the products and services best suited to your needs; event registration information and your feedback about our websites and our products and services generally.
It is not mandatory for you to provide this information, but if you do not provide the information, we may not be able to provide the service you have requested or carry out the transaction.
Information Collected Automatically
We collect information about your visit to our sites, including the pages you view, the amount of bytes transferred, the links you click, the materials you access, and other transactions you perform on Surnet sites. We may associate this information with your identity to determine your possible interest in our products and services on the sites you enter with your user ID. Some standard information that your browser sends to each visited website is also collected, such as your Internet Protocol (IP) address, browser type, capabilities and language, operating system, date and time of access to the site, and from which website you accessed our site. All this information is not associated with your identity.
Use of Information
Services and transactions: Your personal information, providing information about Surnet products, recording purchased products, fulfilling product orders, processing warranty claims, changing product manuals, responding to customer service requests, facilitating the use of our websites, etc. It is used to provide services or perform transactions. The information we collect from our websites may be combined with the information we collect through other methods so that we can demonstrate more consistent behavior in your relationships with Surnet.
Improvement of websites: We may use your personal information to improve our websites and Surnet products or services, or to facilitate the use of our websites by preventing you from entering the same information repeatedly, or to customize the sites according to your specific preferences and interests.
Contact: Provided that we receive your permission, we may use the personal information we collect from our websites to inform you about the products and services offered by Surnet. While we collect information that may be used to contact you regarding our products and services, you will always have the option to opt-out of such communications. Additionally, every email we send will include an unsubscribe link that allows you to stop receiving such communications. If you choose to terminate the subscription, you will be removed from the relevant list within 10 business days.
Job applications: You may need to provide information about yourself, such as your resume, for job applications or searches. Such information may be used by Surnet and its subsidiaries and affiliates under its control for recruitment purposes. Unless you request otherwise, this information is stored for later use.
Use of cookies and web information collectors: Cookies are information that websites save on your hard disk and in your browser's memory.